Cancellation policy.
For stays booked directly on clouddreamhomes.com. Each home uses one of the policies below, and the policy for your home is shown again at checkout before you pay.
Flexible
- Cancel at least 7 days before check-in for a 100% refund of the booking total.
- Cancellations made later than 7 days before check-in are not refundable.
Homes on this policy: L189 at Mountain View, J380 at Mountain View, J280 at Mountain View, C406 at The Heights, Hill Field 2, Meadow in SLC, City in SLC, Jungle in SLC, Desert in SLC, Hill Field 3, B106 at The Heights, Wind Farm Estates by CDH | G102, Hill Field 2 and 3 by CDH (Double Town Homes), Thousand Lake Lodge - Cabin 2, Thousand Lake Lodge - Cabin 1, Thousand Lake Lodge - Cabin 6, Thousand Lake Lodge - Cabin 7.
Moderate
- Cancel at least 30 days before check-in for a 100% refund of the booking total.
- Cancel at least 14 days before check-in for a 50% refund of the booking total.
- Cancellations made later than 14 days before check-in are not refundable.
Homes on this policy: Bear Lake Haus | Luxury Bear Lake Retreat, Paradise Village 3 - Grand View Estates, Coral Ridge by Cloud Dream Homes, Bear Lake Table | Downtown Garden City Townhome, Seasons at Bear Lake by Cloud Dream Homes, Dino Trails Suites, Dino Trails Getaway and Suites, Dino Trails Getaway, Thousand Lake Lodge and Suites - Sleeps 14.
Firm
- Cancel at least 60 days before check-in for a 100% refund of the booking total.
- Cancel at least 30 days before check-in for a 50% refund of the booking total.
- Cancellations made later than 30 days before check-in are not refundable.
Homes on this policy: Glenn Haven | Luxury Large Group Getaway Sleeps 60, Thousand Lake Lodge.
Strict
- Cancel at least 60 days before check-in for a 100% refund of the booking total.
- Cancellations made later than 60 days before check-in are not refundable.
Homes on this policy: Summit Paradise at Bear Lake by Cloud Dream Homes.
Good to know
- Days are counted back from your check-in date.
- Refundable damage deposits are separate from the booking total and are handled under the booking terms.
- To cancel or change dates, contact us and include your reservation code.
- Bookings made through Airbnb, Vrbo or Booking.com follow the policy shown on that site.